KIS 916 Privacy Policy — Your Data Protection

1. Introduction & Scope of KIS 916 Privacy Policy

KIS 916 ("we", "our platform") is an online sports betting and casino platform operating for Malaysian users. We take our responsibility to protect the privacy and data security of every user who uses our services seriously.

This Privacy Policy clearly outlines the types of information we collect from you, the purposes for doing so, how we store and protect your data, and your rights regarding your personal data at KIS 916. This document applies to all your interactions with our platform, including through our website, mobile app and official communication channels.

We operate in accordance with the principles of Malaysia's Personal Data Protection Act 2010 (PDPA) and are committed to ensuring your personal data is processed fairly, lawfully, and transparently.

2. Personal Data We Collect

KIS 916 collects various types of personal data depending on how you interact with our platform. Below are the data categories we collect, along with specific examples within each category:

3. How We Use Your Personal Data

KIS 916 uses collected personal data solely for legitimate and necessary purposes to operate our platform effectively. The following are the primary purposes for which your data is used:

• Account Management: To create, verify, and manage accounts KIS 916 including the KYC process and required identity verification.
• Transaction Processing: To process deposits via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, and other Malaysian payment methods, as well as withdrawals to your account.
• Platform Security: To detect and prevent fraud, money laundering, bonus abuse, and suspicious activities that could compromise the integrity of the platform.
• Service Communications: To send important notifications regarding your account, security updates and transaction alerts via email or SMS.
• Customer Support: To assist you in resolving any issues, enquiries or complaints related to the use of KIS 916.
• Platform Improvement: To analyse aggregated usage patterns for improving the performance, design and user experience of our platform.
• Legal Compliance: To fulfil legal and regulatory obligations applicable to the operation of online betting platforms in Malaysia.

4. Data Sharing & Disclosure

KIS 916 does not share your personal data with third parties except in the following limited and controlled circumstances:

4.1 Trusted Service Providers

We share only the necessary data with third-party service providers who assist us in operating the platform, including:

• Payment gateway providers for processing transactions via FPX, DuitNow and Malaysian digital wallets
• Identity verification (KYC) service providers for document review processes
• Platform analytics service providers for system performance monitoring
• Email and SMS service providers for account communications

All these service providers are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.

4.2 Legal Requirements

KIS 916 may be required to disclose your personal data to the authorities if mandated by Malaysian law, a court order, or the directives of a relevant regulatory body. In such circumstances, we will notify you where permitted by law.

5. Data Security & Protection

KIS 916 invests heavily in a comprehensive data security infrastructure to ensure your personal and financial information is always protected against unauthorised access, data breaches, or misuse.

While we take all reasonable precautions, no security system can be guaranteed to be 100% secure. In the event of a data breach involving your personal information, KIS 916 is committed to notifying you in a timely manner in accordance with applicable legal requirements.

6. Cookie Policy

KIS 916 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Cookie Type	Purpose	Duration
Essential Cookies	Required for core platform functions such as login and session security	Session only
Preference Cookies	Remembering your language settings, display preferences, and game selections	30 days
Analytics Cookies	Helps us understand how users interact with the platform for continuous improvement	90 days
Security Cookies	Detecting suspicious activity and preventing fraud on your account	7 days

You can manage and delete cookies through your web browser settings. Please note that disabling essential cookies may affect certain functions of the platform. KIS 916.

7. Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by KIS 916. We fully respect and uphold these rights:

Your Rights	Description	How to Exercise Your Rights
Right of Access	Requesting a copy of all personal data we hold about you	Email support@kis916.ws
Right to Rectification	Requesting correction of inaccurate or incomplete personal data	Via the account profile page or email
Right to Erasure	Request the deletion of your personal data (subject to legal requirements)	Email support@kis916.ws
Right to Object	Objecting to the use of your data for direct marketing purposes	Via account settings or email
Right to Portability	Requesting your data in a machine-readable format	Email support@kis916.ws

To exercise any of the above rights, please contact the privacy team KIS 916 via email at support@kis916.ws. We will respond to your request within 14 working days.

8. Data Retention Period

KIS 916 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.

• Active account data: Retained for as long as your account remains active at KIS 916.
• Financial transaction records: Retained for a minimum of 7 years in compliance with Malaysian financial and tax legal requirements.
• Platform activity logs: Retained for 12 months for security and dispute resolution purposes.
• Data after account closure: Core data is retained for 5 years after account closure to meet legal compliance requirements, before being permanently deleted.

9. Links to Third-Party Websites

Platform KIS 916 may contain links to third-party websites or services. Please note that this Privacy Policy applies solely to the KIS 916 only, and does not extend to any external websites you visit through those links.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of each website you visit separately.

10. Changes to This Privacy Policy

KIS 916 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When we make material changes, we will:

• Updating the "Last Updated" date at the top of this document
• Sending notifications to your registered email address for significant changes
• Displaying a clear update notice on the platform's main page for 30 days

Continued use of the platform KIS 916 after a change to the Privacy Policy takes effect will be considered your acceptance of the latest version of the policy. If you do not agree with the changes made, you have the right to close your account and request the deletion of your personal data.

11. Contact Us Regarding Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how KIS 916 handles your personal data, please do not hesitate to contact us through the following channels:

Privacy team KIS 916 will treat every enquiry seriously and ensure your rights as a Malaysian user are fully respected in accordance with the provisions of PDPA 2010.